Refund Policy
We at Novelio value your satisfaction and trust. That's why we offer a 30-day money-back guarantee for our webflow template. If you are not happy with your purchase, you can request a full refund within 30 days of your order date. No questions asked!
How to request a refund
To request a refund, please contact us at support@example.com with your order number and the reason for your refund request. We will process your refund within 5 business days and send you a confirmation email.
Refund conditions
- You must request a refund within 30 days of your order date.
- You must not have downloaded, installed, or used the webflow template in any way.
- You must not have requested a refund for the same webflow template before.
- You must not have violated our terms of service or any applicable laws.
Refund exceptions
We reserve the right to deny a refund request if we determine that you have:
- Downloaded, installed, or used the webflow template in any way.
- Requested a refund for the same webflow template more than once.
- Violated our terms of service or any applicable laws.
- Engaged in fraudulent or abusive behavior.
Contact us
If you have any questions or concerns about our refund policy, please feel free to contact us at support@example.com. We are always happy to help you. Thank you for choosing Novelio!